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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 www sugarcrm com


SugarCRM
SugarCRM provides commercial open-source customer relationship management (CRM) applications. The company was formed in April 2004. SugarCRM offers several

www sugarcrm com  SugarCRM provides commercial open-source customer relationship management (CRM) applications. The company was formed in April 2004. SugarCRM offers several deployment options, including on-demand, on-premise, and appliance-based solutions to suit customers' security, integration, and configuration needs.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » www sugarcrm com

Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2


In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM.Q: About development—most of it is done by your team of programmers

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SugarCRM Solutions


Sugar Sales Professional delivers core sales force automation functionality that has become standard over the past fifteen years. From managing new leads to closing opportunities, tracking customer information to finding deal trends in industries or lead sources, Sugar Sales Professional helps sales representatives get their jobs done. SugarCRM offers service plans for companies that are operating with Sugar Open Source. The phone and e-mail service is provided by the SugarCRM staff, and is managed by a trouble ticketing system. The company's service plans for Sugar Professional go beyond the standard hours included in the Sugar Professional subscription. In addition, SugarCRM provides service plans for Sugar Professional developers for advanced programming and customization help.  

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SugarCRM to Stich Its Mobile CRM


SugarCRM acquires the intellectual property rights and other assets of Stitch, a California-based developer of personal assistant technologies that enhance mobile users' productivity. The deal is set to better inform mobile users about their customers—and lead to better customer experiences.

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SugarCRM Presents Sugar 7


At SugarCon 2013, in New York, SugarCRM demonstrated the new capabilities of its customer engagement platform, Sugar. It features the following developments: 360-degree view of business, online, and social customer data with Intelligence Panel allows users to to access each customer's information during one-to-one conversations. Furthermore, the tool offers personalizable dashboards.

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Telecommunications


Modern telecommunications infrastructures are formed by a wide range of manufacturers and service providers, which combine to create a challenging and dynamic industry. Telephony, radio, television, the Internet, and other networking services make this industry a complex web. Service and equipment providers have to face very complex challenges, such as introducing better and innovative products and services, improving communication technologies, creating new products that apply these high-end technologies, and updating frequently changing business models.

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Publishing and Media


New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books, newspapers, radio, and television) and the prosperity of new media (i.e., a variety of Web-based and digitized communication) are forcing companies in this industry not only to achieve operational excellence in their current business areas, but also to use information and communication technologies (ICT) in prompt response to new business opportunities.

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FinancialForce.com Gets an Investment Infusion


FinancialForce.com has received $110 million in funding, intended to fuel innovation and growth and expand all facets of the business. Tom Brennan, VP of marketing at FinancialForce.com, responds to TEC principal analyst P.J. Jakovljevic's questions.

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Picture Archiving Communication Systems (PACS) for the Health Care Industry


PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinicians.

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SalesForce.com Enterprise Edition


Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors' Choice Award for Top CRM Solution Enterprise Edition in July 2004.  

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xTuple


xTuple provides free, and commercially licensed, open source enterprise resource planning (ERP) software. Its customers range from small businesses to large enterprises in a variety of industries, including food production, manufacturing of pistons, industrial pumps, and specialty garments, and others. xTuple is headquartered in Norfolk, Virginia (US).

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