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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 users and groups


PRISM Users Get A Dedicated, Independent Web Community
Users of the Baan Process ERP product PRISM form a web-site community to provide an independent source of information and sharing of knowledge on one of the

users and groups  exist to help the users do their job and get even greater value from their investments. Included as content are: Discussion Groups : Community members can interact and share by participation in discussion groups on application questions, industry concerns, technical issues, and more. News : What's new in the PRISM Community? The site finds the news and presents it in one place. News includes changes or announcements from Baan Process, new technology options, user success stories and more. Ask the Experts

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

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Recommendations for Users of Acquired Enterprise Resource Planning Systems


The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now gain the benefits of synergistic software developments from other ERP siblings.

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Emptoris: Powered Up to Empower Global 2000 Users


Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

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Michael Jackson: Greatest Hits for ERP Users


... or songs you should listen to while working with an ERP system:You Are Not Alone – a customer representative will be with you shortly. Please hold the line! Beat It – I’ll fix the label printer myself! Dangerous – The old server is on fire because your boss decided that a new one is not necessary. In the Closet – Where’s that interface the vendor promised us? Black or White – As

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SAP Business One®: What Users Need Today, & In the Future


SAP Business One is a new offering from the largest business application software company in the world. It offers tremendous potential synergy for buyers of mid-market enterprise resource planning (ERP) software by combining state-of-the-art technology and first class business consultants with companies who are serious about building a highly tailored ERP system that can organically evolve no matter what future challenges their businesses may face.

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i2 Technologies Gets Reporting Help From Hyperion


i2’s decision to integrate Hyperion Essbase into its TradeMatrix™ applications is a welcome event for users.

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J.D. Edwards - Creating OneWorld of Mid-sized ERP Users


As IBM began de-emphasizing its mid-range systems, J.D. Edwards, after three years of development, released in 1996 an object-based, cross-platform ERP product called OneWorld, which is regarded as one of the technologically most advanced ERP products... While overthrowing PeopleSoft from 3rd position in ERP market share is not a likely scenario within 1999, it is achievable within the next 2 years...

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SouthWare Excellence Series: Making Excellence Easier Part Two: What Makes SouthWare Different?


The Excellence Series is in fact a product that provides users with a powerful business management framework that is in many aspects far ahead of other middle market products.

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BusinessObjects XI: Redefining How Information Empowers Users


Can you deliver integrated and reliable information in a format that all users can understand? Are you able manage that from a single console that allows you to support your performance management, reporting, and query and analysis requirements? By extending the reach of knowledge within the organization, you can efficiently and effectively manage your operations through better visibility and transparency.

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