Service Levels

It's the Aftermarket Service, Stupid! (Part I) » The TEC Blog

... SPO™) suite [evaluate this product] to do just that, and have benefited from reduced service parts inventory, improved service levels and greater profit. ... blog.technologyevaluation.com/blog/2008/03/05/its-the-aftermarket-service-stupid-part-i/ - 53k - 2008-03-05

Avoid the Perils of Service Parts Planning in Supply Chain ...

by P.J. Jakovljevic and Olin Thompson ... plan spare parts inventories based on seasonality; statistical forecasting methodologies; carrying costs; customer service levels; parts' obsolescence and ... http:/.../Research/ResearchHighlights/SCM/2005/08/research_notes/MN_SC_PJ_08_01_05_1.asp - 19k - 2005-08-01 Summary: Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional, new product inventory methods are missing opportunities to improve efficiency and effectiveness.

Best Manufacturing Scheduling Systems

by Ashfaque Ahmed ... especially in the face of fierce competition, the global scale of operations, shrinking profit margins, and the high demand for very high service levels. ... http:/.../Research/ResearchHighlights/SCM/2005/08/research_notes/TU_SC_XAA_08_29_05_1.asp - 16k - 2005-08-29 Summary: The market place is awash with many kinds of manufacturing scheduling systems. Due to the dynamic nature of the manufacturing shop floor, it is of utmost importance that a manufacturing scheduling system can take care of these dynamic conditions.

Optimizing The Supply Chain Network And Reducing Distribution ...

by Josée Dupuis and Brian Benjamin ... the number of distribution centers (DCs), they will be closer to their customer base, reduce outbound transportation costs and improve service levels. ... http:/.../Research/ResearchHighlights/Scm/2001/12/research_notes/MI_SC_XJD_12_01_01_1.asp - 11k - 2001-12-02 Summary: The objective of supply chain logistics - to provide goods to the right place at the right time in the right quantity - is easy to understand, but achieving this objective while minimizing costs is not an easy task.

The ASP Decision

by P. Hennigan ... Can the ASP deliver the functionality at your required service levels? ... Can the ASP deliver the functionality at your required service levels? ... http:/.../Research/ResearchHighlights/ExecutiveView/2000/12/research_notes/GA_EV_PEH_12_06_00_1.asp - 20k - 2000-12-06 Summary: The ASP model is the latest in a long line of silver bullets that are supposed to simplify the delivery of technology’s benefits to the business world. This article provides some simple guidelines for determining if you should consider the ASP model along with thoughts on selecting an ASP.

Technology Hardware Maintenance-Acquiring and Managing Cost ...

by P. Hennigan ... Contract Exp. Date, Contract Terms & Conditions, Service Levels, ... Clearly defining your required service levels is an obvious step, but often poorly executed. ... http:/.../Research/ResearchHighlights/ExecutiveView/2000/10/research_notes/GA_EV_PEH_10_23_00_1.asp - 20k - 2000-10-24 Summary: Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

Enterprises May Be Overlooking Profits from After-sales Service

by Ashfaque Ahmed ... Service levels for service parts in many cases can be as low as 60 percent. This can be increased to over 95 percent, without increasing inventory costs. ... http:/.../Research/ResearchHighlights/ExecutiveView/2006/08/research_notes/MI_EV_XAA_08_15_06_1.asp - 18k - 2006-08-15 Summary: If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.

Negotiating the Best Software Deal

by B. Hecht ... set of vendor cost and service limits while providing the greatest amount of client control over payment schedules, personnel approvals and service levels. ... http:/.../Research/ResearchHighlights/ExecutiveView/2000/09/research_notes/TU_EV_BIH_09_29_00_1.asp - 16k - 2000-09-29 Summary: TechnologyEvaluation.COM analysts have separated the software negotiation process into three discrete categories. All three are critical individually, yet should always be pursued within the context of the larger discussion.

Profitable-to-promise: A New Exciting Era

by Ashfaque Ahmed ... In the case of make-to-stock companies, the relationship between inventory and customer service levels (read: delivery date compliance) is always a tenuous one ... http:/.../Research/ResearchHighlights/SCM/2005/11/research_notes/TU_SC_XAA_11_24_05_1.asp - 18k - 2005-11-24 Summary: Any manufacturing business is faced with promising accurate delivery dates for customer orders. At the same time, the manufacturer has to ensure that every order taken, is profitable. This article focuses on the issues related to order delivery date promising in view of profitability of orders to the man

Inventory Planning & Optimization: Extending Your ERP System Part ...

by D Hooiman ... These solutions establish the optimal mix between inventory investment and service levels for each inventory item at each location within an organization. ... http:/.../Research/ResearchHighlights/Erp/2003/04/research_notes/MI_ER_SC_XDH_04_05_03_1.asp - 16k - 2003-04-05 Summary: Organizations today realize that although strategies focusing on outsourcing transportation, e-business and new distribution models are important, these are all secondary in relation to what lies at the heart of any supply chain: INVENTORY. Although firms have invested significantly in ERP and MRP syste