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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 plextor video capture


Cisco’s Complete Network in a Box
Cisco has extended its Architecture for Voice, Video, and Integrated Data (AVVID) to the mid-sized market. Cisco has introduced the new LAN switching solution

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Using Virtualization to Achieve Affordable Disaster Recovery


Traditional disaster planning and recovery solutions, including tape backup, image capture, and clustering, fail to deliver the necessary combination of recovery speed and integrity within reasonable budgetary constraints. That’s why organizations are increasingly leveraging virtualization to achieve superior disaster planning and recovery operations. Find out how to make it work for you.

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NetSuite Unveils New User Experience


NetSuite just unveiled a new NetSuite user interface at SuiteWorld 2014 and TEC's P.J. Jakovljevic is onsite to capture all the details. Read P.J.'s write-up.

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Stemming the Loss of Knowledge Capital: A Business Fix for Manufacturers


The clock is ticking for manufacturers to come up with a solution to the ongoing loss of knowledge capital. Their best hope lies in introducing knowledge management strategies across the enterprise—before it’s too late.

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MarkView for Accounts Payable


Kofax MarkView® for AP (MarkView) automates the AP operations of hundreds of major organizations. The solution provides industry-leading information capture and automates invoice processing and data entry. It includes best practice workflows for discrepancy processing, resolution and accounting details as well as real-time ERP integration for SAP and Oracle E-Business Suite, a self-service supplier portal and an AP process optimization dashboard.

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5 Ways to Effectively use Social Media to Conduct Your Job Search


In Using Social Media Tools for Recruiting Talent, I discussed how more and more businesses today are using social media tools for attracting and finding the right person to fill a position. This current post will focus on the job seeker. It’s no secret that the last few years has seen unemployment rates rise well above the norm. In fact, recent numbers show that—while things are slowly getting

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Peace of Mind through Surveillance: Affordable Solutions for Homes and SMBs


Today’s fast-paced lifestyle means many people spend a considerable amount of time in a mobile state, going between home, office, and meetings. With increasing pressure on time and mobility, the ability to secure important assets, both digitally and physically, has become critical. But there is an easy and affordable solution—learn how a surveillance system can be put into place using network attached storage.

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UNIT4 Continues Enhancing Its Business Intelligence Stack—Analyst Roadshow


It has been a very interesting year for UNIT4, and the recent Analyst Roadshow event continued in the same light. TEC’s own Jorge García was there to capture all the details. Read the post and get his take on two major announcements from the vendor: the release of two new financial performance products for the North American market and the incorporation of a new in-memory analytics solution to the vendor’s analytics stack.

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From Promises to Proof: How to Demonstrate Value to Your Customers


For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an integrated, offline reporting solution can help ensure that your customers perceive your value in the ways that matter most to all managers within the customer organization.

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IP Phone Features That Will Make Your Life Better


Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this hesitation—IP phones are often the highest cost component in migrating from a traditional system to VoIP. Learn how to identify the key features of IP phones and to ensure your employees can make proper use of them, so your employees’ working lives can be improved.

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Video DynaSync: A Key Technology for Switched Sharing of Modern Monitors


This white paper describes a new technology known as Video DynaSync, which allows extended display identification data (EDID) and high-bandwidth digital content protection (HDCP) monitors and computers to function flawlessly with keyboard, visual display unit, or mouse (KVM) switches.

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