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A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

open source software voice  process applications powered by open source software and infrastructure such as Linux operating system (OS), PostgreSQL database, and Qt , a C++ graphical user interface (GUI) development framework from Trolltech , a Norwegian software company. Before delving into xTuple's answers to our questions, some background on xTuple and OpenMFG is in order. The vendor is a relative newcomer in the enterprise resource planning (ERP) arena; it was founded in 2002 (as OpenMFG) by its current president and chief Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » open source software voice


Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

open source software voice  Article , Knowledge Base Open Source , Knowledge Base Freeware , Knowledgebase Marketing , Compare Knowledge Management , Find Knowledge Management , Methods Knowledge Base , Knowledge Democracy , Create Knowledge Base , Share Critical Knowledge , Knowledgebase Compares Codes , Support Knowledgebase , Official Knowledge Base , Search Knowledgebase , Best Practices Knowledge Base , Contributors to Knowledge Base , Knowledge Base Search , Knowledgebase Newsletter , Knowledgebase Items , Successfully Manage Read More...
Voice over IP Manageability
The average personal computer (PC) costs an enterprise $10,000 (USD) per year to own and maintain—five times the purchase price of the hardware and software! Is

open source software voice  include easier administration and open systems. However, all IP telephony is not created equal, and fundamental architectural differences have big implications for the inherent manageability of particular VoIP platforms. VoIP solutions from the major voice and data vendors are typically retrofits-adaptations of legacy platforms originally designed to handle one type of traffic or the other. Various new functions are often added by acquiring existing products and technologies and then cobbling them Read More...
Saba Software: Figuring Out Social Talent Management
For years, Saba Software has been helping companies transform enterprise-wide learning and how people do their work. In this article, principal TEC analyst P.J.

open source software voice  an extensive set of open application programming interfaces (APIs) are available for integrating Saba Meeting with third-party enterprise applications including customer relationship management (CRM) systems, enterprise resource planning (ERP) systems, other LMSs, portals, and marketing automation systems. Certainly, with Cisco WebEx , GoTo Meeting , Microsoft LiveMeeting , and the like, Saba is not necessarily the first brand that comes to mind in Web conferencing. However, Saba’s collaboration Read More...
Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

open source software voice  these terms are still open to different interpretations. SaaS is a model of software delivery rather than a market segment. In fact, many types of software can be delivered to many different market segments, including home consumers and small, medium, and large businesses. For instance, SPO OnDemand features some of the key characteristics of SaaS software, such as Internet-based access to, and management of, commercially available software. Activities are managed from central locations rather than at Read More...
Software Solutions
Trigent helps clients in industries such as commercial software, manufacturing, marketing and media. Its solution frameworks and development automation tools

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Epicor Financial Management Software (v. 9.05) for Financial Packages Certification Report
Epicor Financial Management Software (v. 9.05) is now TEC Certified for online evaluation of financial packages in TEC’s Accounting Evaluation Center. The

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Managing Risk in Enterprise Software Selection
Selecting and implementing new enterprise software changes your company, and the business processes that drive it. How you handle these changes can make the

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Year in Review: Top Enterprise Software News and Trends for 2011
With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their

open source software voice  as well as users' openness to cloud ERP. Companies (users of ERP, SCM, business performance management [BPM], etc.) are still placing primary emphasis on machines (assets), materials, and methods (processes), and not enough on optimizing manpower (labor, human capital), which should change going forward with Kronos , Reflexis , RedPrairie , and ScheduleSoft ’s efforts. Read More...
A Portrait of the Indian Enterprise Software User
Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures

open source software voice  are a couple of open questions: 1. What are the top priorities and key functionality that users in India seek in software systems? 2. What are the top enterprise software systems they are evaluating? 3. How do the trends in India compare to North American and European markets? I’ll explore these questions in my next article, but before I do, I’d like to hear your thoughts on these questions and what you would be interested in finding out. Please leave your feedback in the comments section and Read More...
Software Services
Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation

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CheckMark Software
Founded in 1984, CheckMark Software is dedicated to providing accounting and payroll software for small to medium businesses. In 1985, CheckMark was one of the

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Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should

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California Software Labs,
Located in Pleasanton, California (US), California Software Labs (CSWL Inc.) is a customer software solutions provider and a wholly owned subsidary of

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