Abstract: During a period of rapid growth,
MSI—an IT solutions provider—found its business software applications couldn’t keep up with the amount and diversity of information pouring into the company. The lack of a centralized customer relationship management (CRM) system also caused problems with
MSI’s partners. Learn how
MSI found a solution that integrated its CRM and enterprise resource planning (ERP) processes and information.
PubDate: 5/6/2008 2:10:00 PM