Abstract: Organizations are relying more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the right information to the right people at the right time—but is your data capture process as efficient as it could be? Learn about the issues surrounding data capture and data processing, and about a solution designed to help you address specific processing problems.

Abstract: For data center administrators responsible for monitoring the screens of hundreds—and potentially thousands—of servers and PCs, video resolution is paramount for efficiency. A keyboard/video/mouse (KVM) switch can help by enabling IT staff to manage servers and other network devices, within the data center or remotely. Get a technical glimpse into the “whys” behind the “V” in KVM and the importance of video resolution.

Abstract: Today’s IT professionals are often challenged by unrelenting changes in the enterprise, increased data growth and compliance regulations, and geographic distribution of assets, to name a few. Keyboard/video/mouse (KVM) over Internet protocol (IP) can help by providing an effective tool that can remotely manage servers—regardless of their physical location. When looking for a KVM over IP solution, you should consider some basic requirements first.

Abstract: In the past 12 years, the universal serial bus (USB) has grown from pipe dream into the de facto standard for devices such as portable memory devices, video game consoles, personal digital assistants (PDAs), and more. Learn how a USB keyboard/video/mouse (KVM) can correctly emulate the constant presence of a keyboard and mouse to each connected computer, offering much more flexibility in the data centers of tomorrow.

Abstract: Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why an end user organization should invest significant resources to pursue such an initiative.

Abstract: Manitou, a global producer of complex make-to-order forklift trucks, wanted to optimize sales processes to overcome several challenges, including a lack of visibility into the order pipeline, and order capture that was prone to errors. After deploying Chameleon, sales channels can access current and accurate product and pricing info, and order capture is not only faster, but more efficient. Learn about other benefits.

Abstract: LeasePlan Norway, a large automobile fleet management company, needed an alternative to manual entry of incoming invoice data, while still maintaining complete accuracy. The company implemented AnyDocINVOICE for invoice data capture, because of its ease- of- use and ability to capture data without templates. Find out about all the other functionalities that prompted the company to install the solution in its Swedish office.

Abstract: Perhaps the most-asked question when considering document management solutions is “How do I scan my paper documents quickly and efficiently?” Companies contemplating document management or electronic archiving of paper-based information must learn the options and find out what works best for them. Read these guidelines for getting started with the scanning process, often referred to as document capture or simply capture.

Abstract: IFS has been striving, and apparently succeeding, to shed its

Abstract: One person’s freedom to pirate is another person’s loss of royalty revenue. Every day, millions of Internet users are downloading copyrighted materials—music, movies, TV shows, and more. Although this is illegal under most countries’ copyright laws, it doesn’t stop them. What’s worse is they don’t even see themselves as criminals. Piracy isn’t going away, and content owners and governments need to regain control.

Abstract: Cisco has extended its Architecture for Voice, Video, and Integrated Data (AVVID) to the mid-sized market. Cisco has introduced the new LAN switching solution containing the Catalyst 3524-PWR-XL and upgraded software functionality for the Catalyst 3500 and 2900 series XL desktop switches.

Abstract: In a case that will challenge the bowels of free speech and censorship and inevitably set a lot of legal precedents, renowned defense attorney Marcus Garbus has been retained by the Electronic Frontier Foundation to represent 2600 (an infamous hacker publication) that is being charged with circumvention of copyright protection systems (17 U.S.C. § 1201(a)(2)), specifically the Contents Scramble Systems (CSS) developed to protect Digital Video Discs (DVDs) against unauthorized access.

Abstract: Microsoft's Exchange 2000 Conferencing Server enables knowledge workers to collaborate with anyone, anywhere by providing data, video, and voice conferencing across intranets and the Internet.

Abstract: If you love Instant Messaging and are either a music or video fan, iCast.com will appeal to you.

Abstract: A growing problem with rich multimedia electronic presentations is their increasing file size. Data files, in general, are larger, making it challenging to send them over the Internet. Most e-mail clients have limitations on attachment sizes, thus securely sending a one hundred megabyte PowerPoint presentation with embedded video over e-mail is nearly impossible. YouSendIt, however, offers solutions consisting of a free web service and the YouSendIt Enterprise Server. Both solutions offer comprehensive security options. The YouSendIt Enterprise Server is an enterprise level, complete large file transfer consisting of a dedicated server that can integrate with existing network security infrastructure.

Abstract: The Internet has grown from mainly academic and military use into a global, integrated, and sophisticated commercial utility. Not just an “information superhighway,” it now offers voice telephony, video, and mobile communications in a converged network. Connection services have expanded, and Internet service providers (ISPs) are adding value. Explore the challenges and opportunities—and find out what lies ahead.

Abstract: Voice over Internet protocol (VoIP) services have created the virtual office, allowing workers to connect and collaborate wherever they are. A VoIP network consolidates audio, video, Web conferencing, and data into one communications server for a flexible, efficient system that enables your employees to share information more easily. Discover the four advantages of VoIP solutions, for a remote—and more productive—office.

Abstract: Many large companies don’t realize the pains network administrators take to maximize real estate in the data center. The keyboard/video/mouse (KVM) switch can help by enabling IT pros to effectively manage the continual expansion of data centers. Learn how organizations of all sizes can optimize their data centers using KVM and remote technology to set new standards of excellence in reclaiming precious rack space.