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ERP for Services (Non-manufacturing)
ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
 

 linux support service


Compaq Partners with Red Hat in Linux Support Deal
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

linux support service  with Red Hat in Linux Support Deal Compaq Partners with Red Hat in Linux Support Deal R.A. Krause - October 20th, 1999 Event Summary October 18, 1999 Red Hat (R), Inc., the leading provider of open source Linux-based operating system (OS) solutions (>65% of market) and Compaq Computer Corp. today expanded their strategic partnership to provide call center support for worldwide users of the Official Red Hat Linux OS. Under the agreement, Compaq's Customer Services organization, which serves hundreds of

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Linux and Open Source IT Services (Excel Format) RFI/RFP Template

OS and Application Services, Support Services, Consulting, Implementatation, and Reselling, Migration and Version Maintenance Services, Customization Services, Development Services, Security Servic... Get this template

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ERP for Services (Non-manufacturing)
ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...

Documents related to » linux support service

Linux Laptops from Dell


Dell now has begun selling two models of its laptops with Linux preinstalled.

linux support service  of its laptops with Linux preinstalled. The products, the Latitude CPX and the Inspiron 7500, come with Red Hat Linux 6.1 and are certified by Linuxcare. The Inspirons with Linux are available now, but the Latitudes will be available Feb. 4, according to a company representative. The move has been expected since last August. The CPX is the top-of-the-line model of Dell's Latitude line, slimmer and more expensive than the Inspirons, which are designed to be more like replacements for desktop computers. Read More

VA Linux Releases NAS Server


Trying to break into the growing Network-Attached Storage market, Linux-based hardware manufacturer VA Linux has announced the release of its 9205 NAS storage server appliance.

linux support service  Linux Systems. All VA Linux NAS products feature an extensive service and support package - VA's award-winning Total Linux Coverage (TLC) for NAS - including one year of unlimited 24x7 technical support and onsite service and three years of comprehensive warranty coverage. Market Impact VA Linux is trying to cash in on a confluence of two key trends: the rising popularity of Linux, and the growth of the Network-Attached Storage market. While NAS market leader Network Appliance is focusing on the Read More

Software Outsourcing Service


Depending on customers' needs, HopeRun provides offshore software outsourcing using a number of different models, including application development, QA, software localization, and operation support and maintenance. HopeRun provides application development in its complete cycle from business requirement analysis, design, development, testing, delivery, and up to post-production maintenance. Due to the company's strict compliance to CMMI3, HopeRun guarantees its development cycle follows industry standards and its final deliverables are of high quality. For customers in need of outsourcing QA processes or expanding their existing QA teams, HopeRun has a team of QA specialists. The company's service includes regression testing, performance testing, test case design, and automated test scripts. HopeRun's QA team can take advantage of the potential time zone difference and provide overnight QA services to its customers. If a company's software products are written in English or Japanese and are ready to be marketed in other languages such as Chinese, HopeRun provides localization service to make those products ready for the global market. Finally, with engineers experienced in a wide range of platforms such as Windows Servers, Unix, and Linux, HopeRun provides daily operation support and maintenance of customers' existing systems. Because of the potential time zone difference, HopeRun can perform maintenance tasks at late hours for its customers.  

linux support service  Windows Servers, Unix, and Linux, HopeRun provides daily operation support and maintenance of customers' existing systems. Because of the potential time zone difference, HopeRun can perform maintenance tasks at late hours for its customers. Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

linux support service  and support prices for Linux shows how tempting a competitive weapon such as a discounted S&M program can be. Nonetheless, it is a sword that cuts both ways, and by preying on competitors' install bases, vendors hereby stand convicted of a sort of double standard: while these vendors would not want to fall victim to such a ploy, they have no problem using this tactic against the competition. Given the expression what is good for the goose is good for the gander, it is these large software vendors' own Read More

The Rising Financial Importance of Service


For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers.

linux support service  field service,filed service management,FSM software,Best-in-Class,best-in-class service,best-in-class field service,ServiceMax Read More

Epicor for Service Enterprises


Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and project accounting of over twenty years. Version 8.0 offers groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution.  

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Generating Revenue from Service


A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

linux support service  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn't identify one person, or Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

linux support service  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Read More

Enterprises May Be Overlooking Profits from After-sales Service


If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.

linux support service  After-sales service,after-sales profit margins,spare parts management,enterprise service management,service parts,service parts cost,service parts pricing model,supply chain management,SCM,manufacturing industry,revenue enhancement,parts optimization,inventory cost reduction Read More

The Evolution of IT as a Service


Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize today‟s market, and the result is IT service providers anxious to find a new way of delivering their services. Learn about innovative IT-as-a-Service initiatives that are defining the new IT value chain of the future.

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5 Key Steps to Make Field Service Profitable


Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

linux support service  field service software,profitable field service,FSM,FSM software,field service scheduling,field service mobility,mobile FSM software,ServiceMax,field service operations Read More

ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

linux support service  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More

IBM Pushes Linux into Appliances


IBM Corp. on Monday said its line of network computer terminals can now run on the alternative software system Linux.

linux support service  Pushes Linux into Appliances Event Summary January 31, 2000 [Reuters] - IBM Corp said its line of network computer terminals can now run on the alternative software system Linux, in the latest move by the world's largest computer maker to make its products more flexible and easier to use on the Internet. IBM (NYSE: IBM), the computer maker that so far has made the broadest commitment to Linux, also said it would post instructions on its Web site for configuring Linux, and a forum for customers to share Read More

The Evolution of IT as a Service


Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize today‟s market, and the result is IT service providers anxious to find a new way of delivering their services. Learn about innovative IT-as-a-Service initiatives that are defining the new IT value chain of the future.

linux support service   Read More