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Results 1 - 10 of about 14 for internet based support or troubleshooting.
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Free and Open-Source Software (FOSS) Evaluation Center
... trade logistics Internet chat rooms with other resellers Internet connection type
configuration
Internet-based support or troubleshooting Internet/intranet ...
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| http://foss.technologyevaluation.com/ - 31k - 2009-03-09 |
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Bolstering the Call Center with Service Resolution Management ...
| by P.J. Jakovljevic |
... products and services; diagnostic troubleshooting; information stored ... external service,
technical
support, and search ... For Internet-based systems, the proper KPI ...
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| http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_PJ_12_14_07_1.asp - 19k - 2007-12-14 |
| Summary: Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition
to improved customer satisfaction rates.
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Bolstering the Call Center with Service Resolution Management ...
| by P.J. Jakovljevic |
... products and services; diagnostic troubleshooting; information stored ... external service,
technical
support, and search ... For Internet-based systems, the proper KPI ...
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| http:/.../Research/ResearchHighlights/CRM/2009/09/research_notes/TU_CR_PJ_09_04_09_1.asp - 19k - 2009-09-04 |
| Summary: Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition
to improved customer satisfaction rates.
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Caldera eDesktop Edges Out Microsoft Windows 2000 in Functionality ...
| by C. McNulty |
... International support is increasingly important across the ... operating system's
documentation
based on several ... Delivery formats (printed, Internet, built into ...
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| http:/.../Research/ResearchHighlights/HardwareOS/2000/06/research_notes/TN_HW_CFM_06_16_00_1.asp - 29k - 2000-06-16 |
| Summary: In this article, we examine capabilities of five top Supply Chain Management software vendors in several key areas of functionality:
material procurement planning, manufacturing planning and scheduling, distribution and transportation management, and inventory
management and warehousing.
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Lotus Notes R5 ~ A Breath of Fresh Air
| by P. Hayes |
... In addition to well-rounded platform support, functionality has ... is by far the best
browser
based client offered by ... The Internet client has much of the look and ...
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| http:/.../Research/ResearchHighlights/GroupwareMessaging/2000/03/research_notes/PN_GW_MPH_03_00_1.asp - 23k - 2000-03-20 |
| Summary: Lotus Notes has just surpassed the 50,000,000-installed base mark, giving Microsoft’s Exchange server a good “run for the
money”.
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Evaluating the Total Cost of Network Ownership
| by Lynn Koller |
... he provided onsite Level 3 support for national ... for Brintech, a technology management
firm
based in New ... on general technology issues like Internet trends, e ...
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| http:/.../research/researchhighlights/executiveview/2000/07/research_notes/ga_ev_lk_07_26_00_1.asp - 22k - 2000-07-26 |
| Summary: The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management,
often unaware of some subtle TCO factors
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The Power of Knowledge -- Knowledge is Power (Part 1) » The TEC ...
... access, and cost-effectiveness of the Internet as they ... call center volume to
web-based
self-support. ... and identify the problem using case-based reasoning that ...
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| blog.technologyevaluation.com/blog/2008/12/23/the-power-of-knowledge-knowledge-is-power-part-1/ - 57k - 2008-12-23 |
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The Power of Knowledge -- Knowledge is Power (Part 2) » The TEC ...
... Since all representation schemes are based on the ... from anywhere (via intranet or
Internet)
in the ... provide administrators with decision support for maintaining ...
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| blog.technologyevaluation.com/blog/2009/01/08/the-power-of-knowledge-knowledge-is-power-part-2/ - 52k - 2009-01-08 |
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BI/Business Performance Management (BPM) Selection
... Intermittent Internal International Internet Intersection Intervals ... Robustness Role
Role-Based
Roles Roll ... Supplier Supplies Supply Support Supported Supports ...
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| http://bi.technologyevaluation.com/ - 30k - 2009-04-17 |
| Summary: Compare Business Performance Management Software : Discover the 6 key modules to base your selection on and tools you must
use in order to save up to 85% of time and money you'd spend gathering information on your own : Data Visualization, Analytics,
Workflow, Data Integration, Support, System Requiremen
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Maintenance, Repair, & Overhaul System Evaluation
... pages or sessions) Coordinates Internet server security with ... charges for meter based
invoices Supports ... protocol, and database support, application scalability ...
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| http://eam.technologyevaluation.com/maintenance-repair-overhaul/ - 54k - 2009-04-17 |
| Summary: Compare Business Intelligence Software : Discover the 6 key modules to base your selection on and tools you must use in order
to save up to 85% of time and money you'd spend gathering information on your own : Maintenance Management , Customer Contracts
(Agreements),Customer Orders, Customer Quotations,
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