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Abstract: In the $1.8 billion market of document management services, only 10 percent is billed by dealers. So how can they increase their share of the managed
print services trend? The dealer’s path to advantage lies in its service and supply organization. To make this transition, the dealer needs a tool that gathers knowledge of the client’s fleet and identifies where printing dollars can be saved.
PubDate: 7/13/2007 10:51:00 AM
Abstract: This white paper is a transcript of an IBM White Glove Events on-demand webinar. In it, you’ll learn how Chevron improved business decision-making by extending SAP NetWeaver data and applications with IBM Cognos 8 Performance Management. Speakers include Daisy Woodhams, senior VI design architect at Chevron, and Sharon Maxon, global category analyst for the consumer packaged goods category at Chevron.
Abstract: With a large investment in architecture made early, PeopleSoft has so far resisted the downturn in the market and has gained ground by making its core applications a compelling choice. However, the company has tempted the fate with touting that its product architecture would make it bulletproof to the weak economy, making the market reward it at that stage for being the poster child of a success in the tough environment. One should not be surprised with the market’s harsh knee-jerk reprisal once the pure-Internet magic was dented with the latest tamed results.
Abstract: Transpromotional marketing blends marketing messages with must-read printed material such as invoices, statements, and other notifications. The goal is to influence behavior and drive business volume—but not by stuffing brochures with a statement into the envelope. Instead, promotional messages can be targeted directly to a prospect s purchase patterns and known interests. Sounds great, in theory. So how do you do it?
Abstract: The free cartoon character cursor provided by Comet Systems Inc. tracks and stores the web visits of millions of people. This potential privacy issue was discovered and announced by the same security consultant who discovered, in March of 1999, that Microsoft Windows was inserting unique serial numbers into many documents created within Office 97 programs like Word and Excel.
Abstract: Along with positive technological changes inevitably come the negative (spam 2.0, anyone?). Today's e-mail spam is increasingly image-based and harder to detect. Fingerprinting and optical character recognition (OCR) help identify some spam, but are less and less effective. Find out how a solution that creates real-time, behavior-based rules for new spam campaigns can put spam in its proper place—outside your system.
Abstract: Soudronic AG’s incoming order confirmations were getting out of hand and finding misfiled critical documents was increasingly laborious. Before implementing OCR for AnyDoc, documents were printed and filed in binders, together with supporting documentation. With AnyDoc’s optical character recognition solution, Soudronic can retrieve its documents more quickly, and its labor and storage costs have been reduced.
Abstract: PSCU Financial Services mediates disputes between its customers and their credit card companies. Many of these disputes require multiple pages of documentation as evidence—which need to be scanned. Its scanning process was draining its resources and PSCU knew it was time to get automated. Since deploying OCR for AnyDoc (an optical character recognition solution), PSCU has realized an annual savings of $125,000 (USD).
Abstract: Sykes-Health Plan Service Bureau (SHPS) was growing and needed a solution that could boost its productivity and deliver results to its clients. Processing thousands of health- and benefit-related forms was a major component of its business, and as such, employees faced ever-increasing workloads. To ease the load, SHPS implemented AnyDoc’s optical character recognition (OCR) solution and drastically reduced labor costs.
Abstract: What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification feature. Now employees telework, processing 75,000 claims a day with 99.5 percent accuracy. Learn how the solution helped make manual data entry a thing of the past.
Abstract: Bluecross Blueshield of South Carolina (BCBSSC) had been using optical character recognition (OCR) technology for many years, but wanted to improve productivity by automating its claims processing system from document and data capture to document storage. By integrating AnyDocCLAIM into its existing automated system, BCBSSC has increased its processing speed and averages more than 400 claims per hour.
Abstract: Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.
Abstract: For Dillard’s Inc., copying thousands of documents a day was just part of the routine. It soon came to realize, however, that this practice was not only wasteful, but costly too. To manage its documents more efficiently, the company turned to Xerox’s Document Centre multifunction system and DocuShare software. Since installing the new system, Dillard’s has reduced its copying costs from $1.54 (USD) per print to 28 cents.
Abstract: Fax is here to stay whether we like it or not. But fax technology has come a long way, and can be incorporated with application programming interfaces and multifunction print (MFP) devices. In fact, new enterprise fax architecture is often more flexible and modular than other modes of communication, such as e-mail and instant messaging. Get connected with news on how fax technology can enhance your business processes.
Abstract: Color printing used to be reserved for only the most important documents, where the high cost was justifiable. As printing technologies have advanced, however, color printing has been added to the everyday office environment. Today, the demand for color printing is growing as more and more organizations discover that they can print in color as easily, quickly, and inexpensively as in black and white.
Abstract: There was a time when picking out a book meant going to a library and signing one out. Today, readers expect content to be available through a variety of distribution channels—in both print and digital formats. To be successful, publishers must be able to observe the intellectual property rights of authors for each format and channel of distribution they offer. With a digital publishing management solution, it’s possible.
Abstract: When it comes to two-dimensional (2D) symbologies, less is more. While 2D bar code symbols may be less costly to print, they are considerably more expensive to read, because of the complexity of developing decode algorithms. However, with the integration of public domain 2D symbologies into a range of application standards, solutions employing these codes are beginning to reach their full potential.
Abstract: How do companies address the out-of-control costs associated with network printing? Many look to control them by outsourcing their managed printer services. The transition from basic dealer services to a holistic approach—where the dealer manages the print services for the entire organization—has its challenges. With printer fleet management tools, companies gain a competitive advantage and save on printing costs.
Abstract: Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print magazines in diverse sectors. In 1993, Kenilworth executives decided that to continue to strengthen clients’ profiles within their respective industries, they needed to implement one of the two customer relationship management (CRM) solutions on their shortlist.