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Abstract:
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface
(UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view
of a product, service or provider. (...)
Excerpt related to
design t:
... You hope this snafu won't take more than 45 minutes to resolve ...
business world, a growing number of companies are implementing user-focused design principles to ...
Published:
2002-01-18
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Abstract:
This article provides hints for the design of e-learning courses with regard to target audience, navigation, objectives,
motivation, media, interactivity, assessment, aesthetics, tool selection, and evaluation. (...)
Excerpt related to
design t:
This article provides hints for the design of e-learning courses with regard to target audience, navigation, objectives, motivation,
media, intera...
Published:
2006-02-23
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Abstract:
It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products becomes
surprisingly complex when manufacturers introduce high levels of customization. How can manufacturers of configured products
address this complexity to streamline their processes, r (...)
Excerpt related to
design t:
It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products
becomes surprisingly complex w...
Published:
2003-09-09
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Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
design t:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
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Excerpt related to
design t:
... Part of the problem in adopting a new BI solution is generated by the rigid structure used to design
the dashboards. ... Pitfall 4: Don’t ask for details. ...
Published:
2010-01-08
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Abstract:
It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products becomes
surprisingly complex when manufacturers introduce high levels of customization. How can manufacturers of configured products
address this complexity to streamline their processes, r (...)
Excerpt related to
design t:
It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products
becomes surprisingly complex w...
Published:
2003-09-09
-
Abstract:
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface
(UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view
of a product, service or provider. (...)
Excerpt related to
design t:
... You hope this snafu won't take more than 45 minutes to resolve ...
business world, a growing number of companies are implementing user-focused design principles to ...
Published:
2002-01-18
-
Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
design t:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
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Abstract:
Because product lifecycle management (PLM) offers a host of benefits to manufacturers, it has become one of the fastest growing
categories of enterprise applications. But a PLM system needs to work hand-in-hand with an enterprise resource planning system,
so how can an organization integrate these two e (...)
Excerpt related to
design t:
Because product lifecycle management (PLM) offers a host of benefits to manufacturers, it has become one of the fastest growing
categories of ente...
Published:
2008-09-05
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Abstract:
Advances in leaner and faster supply chains have, in many cases, come at the price of increased brittleness. It is time to
make supply chains more resilient, and deal with risk more intelligently to maintain the gains from lean strategies, and take
performance to the next level. (...)
Excerpt related to
design t:
Advances in leaner and faster supply chains have, in many cases, come at the price of increased brittleness. It is time to
make supply chains more...
Published:
2004-04-23
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Abstract:
Companies who build specifically for a customer have unique requirements that are often not understood or dealt with well
by some ERP vendors, particularly in the mid-market, who think that systems designed around volume manufacturing fit everywhere. (...)
Excerpt related to
design t:
Companies who build specifically for a customer have unique requirements that are often not understood or dealt with well
by some ERP vendors, par...
Published:
2003-03-12
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Abstract:
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note
provides an overall understanding of how the system fits together to run a business. (...)
Excerpt related to
design t:
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note
provides an overall un...
Published:
2005-02-10
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Excerpt related to
design t:
... subsidiary. As if this wasn’t enough, SAP is being sued again, and this time over an
allegedly failed software implementation. ...
Published:
2008-05-26
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Abstract:
To help fashion players achieve the most out of adopting PLM methodology and systems while respecting the uniqueness of fashion
products and business processes, the article introduces a two-layer model to facilitate the process of selecting a fashion
PLM solution. (...)
Excerpt related to
design t:
... without the support from non-process-specific functionality (eg, routing, searching, checking documents
in/out), “design management” can't sustain itself. ...
Published:
2009-10-05
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Abstract:
Network giant 3Com has purchased an E-business web design and consulting firm. (...)
Excerpt related to
design t:
Network giant 3Com has purchased an E-business web design and consulting firm.
Published:
2000-01-10
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Excerpt related to
design t:
... However, in my opinion, IP control over product design information in a collaborative
work environment is a complicated issue that can’t be resolved in a ...
Published:
2009-08-20
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Excerpt related to
design t:
... 8. They can’t even design toys that are safe for their own people to
consume (before the truth is uncovered, they will say it’s manufacturers’ fault). ...
Published:
2008-11-17
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Abstract:
Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring
in technology, your CRM (or any IT) efforts are doomed to fail. (...)
Excerpt related to
design t:
Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring
in technology, your ...
Published:
2001-08-21
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Excerpt related to
design t:
... company’s 3D capabilities in design, simulation, and manufacturing to demonstrate the
process of making a business card holder. Although I don’t think this ...
Published:
2010-04-01
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Abstract:
A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships
between human resources and line managers, and using collaborative platforms to communicate incentives and goals can increase
strengthen a company's competitive advantage. (...)
Excerpt related to
design t:
... that they need to improve the line manager profile, enabling them to design and market
a ... no one would dream of putting it in practice, and I don't think there ...
Published:
2005-06-30