Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic over the IP network is time-consuming, and requires the right tools and a proper budget. To fully understand the costs associated with IP telephony implementation, businesses must first conduct a thorough evaluation of their management options—prior to deployment.
over year, we run analyses on phones and switches. Ongoing operations: These costs cover the number of hours the network or telecom staff spend monitoring and managing the IP telephony system. We then translate that into dollars. VOIP Users for Capital Assessment (Banded) Operational Startup Per User IP Switch/Phone Per User Maintenance Per Unit Fewer than 300 units $587.62 $1,156.86 $1,152.41 300-999 units $128.91 $531.00 $133.44 1000-4,999 units $227.37 $727.76 $156.56 More than 5,000 units $131.84